happy

ang saya ko lately... di ko alam kung bakit pero basta ang gaan gaan ng feeling ko. pag katapos kong mag paka paranoid. ok na uli ako. normal ba yun? ewan ko basta sa ngayon hangga't ganto nararamdaman ko eh ok lang.

joke time- la lang

maraming kung anu anong jokes sa mga call centers. yung iba gawa gawang kwento lang. yung iba totoo naman.
experience daw ng reps ko sa ibang call center. malamang yung iba sila din may gawa.
enjoy!

only in our company these stupid things happen...

customer: (shouting) i want
to talk to your
supervisor!!now!!
Agent: wait! teka lang... no shouting..

scene II

Agent: sir, i need you to close all the
windows in your computer

Cust: ok just hold on a sec.. (puts the
agent on hold)

Agent: (hears loud sounds wondering
what is happening..)

Customer: ok i have closed all the windows in the room but
don't expect me to close the one in the
bathroom..now what are we going to do with this
computer??

Agent: fainted.. (WTF)

scene III

customer: I want to speak to your supervisor rigth now...

agent: (Sees his supervisor) oh i do apologize my supervisor
just passed away..(meaning: kakadaan lang)
customer: oh, im sorry to hear that...
agent: that's ok ma'am but don't you worry she will
comeback..

scene IV

customer: i want to talk to the highest person in your
company..
agent: ok sir i will get a hold of my supervisor..
customer: no the highest highest person in your company..
agent: (irate)ok please hold while i transfer your call to god...

scene V:

agent: thank you for calling ______ may i have your phone
number starting with area code?
customer: what you don't know me?
agent: i need your phone number so i can pull up your
records..
customer: you really don't know me??
agent: i'm afraid not because i cannot pull up your record..
customer: all of the people know me...
agent: God is that you???


scene VI

the customer called in trying to fix his satellite (Dish). customer does not want to call a technician so he decided to fix it by himself.. and here how the story goes....

Cust: ok i will just go up on the roof to fix my satellite..
Agent: ok sir just go ahead...(agent is sleepy and takes a
nap)
Customer: ok im done moving it so.what am i going to do can
i turn it on now??
Agent:(still sleepy) Ok sir, pakilagay na lang po ung gata sa
may kaldero...

Scene VII

this happened during our rookie days in sprint...

Cust: i need to talk to your supervisor now!!(irate)
Agent: ok ill get a hold of my supervisor.. (puts the cust on
hold)
after five minutes...

Agent:ma'am i will be needing another 5 more minutes of
your time to get my supervisor..
Cust: i don't care whatever just give me your supervisor!!!

Agent: still unable to find any supervisor decided to take the
matter by himself..
Agent: Guess what ma'am, i just got promoted how may i
help you today??(yan ang diskarte)

Scene VIII

Agent: thank you for calling (company name) may i have
your phone number beginning with area code?
Cust: 770#######
Agent: may i have your name?
Cust: John Smith(screen name)
Agent: how about your email adress and your zip code??
Cust: hey, wait up why are you asking all of these
information???
Agent: because we are like FBI we need to know everything..

Scene IX

Cust: where are you located???
Agent: we are located in the Philippines..
Cust: i need to talk to someone that lives in america, speaks
american english pays american taxes...
Agent: checks if the coast is clear..
Agent: ok so you want to talk to someone that lives in
america speaks american language and pays american
taxes.
Cust: Yes!
Agent: ok why don't you talk to yourself...(released the call)

Scene X

Cust: i need to speak to the highest person in your company.
Agent: hold on for a second i will give you my supervisor..
Cust: no you don't understande me.. i want to speak to the
highest person in your company...
Agent: ok then talk to yao ming!! (released the call)

paranoia

i have been paranoid. i learned my lesson big time. i am not really sure if i should be happy or not.
i had unprotected contact with my "friend" and i learned that he had "something". i immediately went to the doctor to have my self checked. i'm fine. i don't have anything. yes. i am safe but i also learned that i might not be able to have a baby. the ob saw something in my left ovary that is not normal.

my greatest fear is to die alone. i am afraid of growing old alone, dying alone in my room, people would not even know that i am dead and by the time somebody finds out, i will be rotting on my bed.
don't get me wrong, i have a lot of friends, loyal and trusted friends, i have my family -- and if i say family that would be my mom and my relatives. i have seen them stand by me when i was so down. i know that they care and that they love me. i love them too. my family and friends. i also know that nothing lasts forever.
i know am not making sense... it's just that it seems like i would have to face my greatest fear...

f*cked up

i'm doomed... syet. i'm as good as dead. this is all my fault. i have been irresponsible. syet.

butterfly - my story

egg. of course this is when my father and mother decided to have another child. moi.

caterpillar. this stage is probably the saddest part of my life. this is when i realized that life is not just a game. that i have to be strong to survive.

pupa. is when i decided to hide from people. when i avoided people. this is when i reflected and thought about what i wanted in life. thought about the steps that i should be taking to find what we call "happiness".

butterfly. imago. i guess i can say that i am not totally at this stage yet. i am still emerging from the pupal stage. i have not achieved what i wanted yet. i know that in time i will reach my goal...

Happy Father's day!!

I never really grew up with my my dad... Anyways, Happy Father's Day to all the fathers out there.

carpe diem

My mom and I were watching Rudy Fernandez’ tribute and I was already teary eyed when she said “oh well, that’s life… we all live to die. That is the permanent destiny of men. Death.” My mom has lung cancer and I was not expecting those words from her. I cried but I just pretended that I cried because of Rudy Fernandez but deep inside I got scared with what she said. I have a lot of plans for my mother and I’m not ready to let go…